CUSTOMER PORTAL - TERMS & CONDITIONS

Last Updated: February 11, 2025

Overview

These terms govern (i) your access to and use of the Customer Portal (the “Portal”) and (ii) the downloading and use of any materials from the Portal (the “Assets”), and, subject to the following paragraph, is an agreement between Raymond Leasing Corporation (“RLC”), Toyota Industries Commercial Finance, Inc. (“TICF” and, together with RLC, the “Lessors”) and the entity you represent (the “End User Entity”). 

By logging in to the Portal, you represent to Lessors that (1) you have the legal authority to bind the End User Entity to these terms; (2) you have read and understand these terms; and (3) you agree to these terms on behalf of the End User Entity.  If you do not agree to these terms or are not authorized to bind the End User Entity to these terms, do not login or otherwise use the Portal. 

PLEASE NOTE THAT THESE TERMS ARE SUBJECT TO CHANGE AT ANY TIME.  When changes are made, the “Last Updated” date at the top will be revised.

Portal Access
    • Lessor hereby grants End User Entity a non-exclusive, non-transferable right to enable you to access and use the Portal solely in connection with the business relationship between Lessors and End User Entity (the “Permitted Purpose”) and for no other purpose. End User Entity is responsible for your use of the Portal.  End User Entity shall not, and shall ensure that you do not: (1) use or access the Portal to provide service bureau, time-sharing or other services to non-parties or make the Portal available to non-parties as a managed or network provisioned service; (2) reverse engineer, decompile, disassemble or otherwise attempt to derive any Portal source code; (3) modify or create derivative works based on the Portal; (4) attempt to undermine the security or integrity of the Portal or carry out any act or make any omission that has or could reasonably be expected to have an adverse impact on the confidentiality, integrity or availability of the Portal;  (5) attempt to view, access or copy any material or data other than that which End User Entity is authorized to access; (6) attack, disrupt or perform a penetration test on the Portal; or (7) use the Portal in any unlawful manner.  End User Entity shall use best efforts to prevent and terminate unauthorized use of and access to the Portal.  End User Entity shall promptly notify a Lessor of any known or reasonably suspected unauthorized use of, or access to, the Portal. 
    • End User Entity acknowledges that Lessor may, on one or more occasions change, discontinue or deprecate the Portal or change, add, or remove features or functionality of the Portal. Lessor shall have the right to immediately suspend or terminate your access to and use of the Portal, at any time and for any reason.
    • End User Entity shall ensure that you do not share your Portal account with anyone, including other End User Entity personnel. End User Entity will be responsible for all activities that occur under your account. 
    • End User Entity shall notify Lessors within 24 hours of your termination of employment or conclusion of your need to access the Portal. End User Entity shall further ensure that you have not retained, nor have access to, any Assets thereafter.
Asset License Grant, Permitted Use and Restrictions
      • Lessor hereby grants End User Entity a non-exclusive, limited, revocable, non-transferable and royalty-free license, without the right to sub-license, to download and use the Assets for the Permitted Purpose and for no other purpose. End User Entity shall ensure that its use of the Assets is consistent with the Permitted Purpose and that no Asset is altered or modified in any way.

      • End User Entity acknowledges that: (1) The Assets, and all rights therein, are the sole property of Lessors; (2) Lessors retain the right to use or to license the use of any Asset for any purpose; (3) End User Entity’s right to use any Asset is derived from this agreement and that all rights resulting from its use of any Asset inure fully to the benefit of Lessors; and (4) Each Asset a valuable and important intellectual property right of Lessors.

      • End User Entity shall promptly notify Lessors if it becomes aware of any actual or threatened infringement, misappropriation, dilution or other unauthorized use of any Asset. Each Lessor shall have the exclusive right, but not the obligation, to conduct all legal proceedings and negotiations with respect to any actual, proposed or threatened legal proceedings relating to any Asset.  End User Entity shall reasonably assist Lessors to the extent necessary to protect a Lessor’s rights in any Asset.

      • Except as expressly granted herein, End User Entity shall have no rights of any kind to any Asset or any other Lessor intellectual property. Nothing contained in this agreement will be construed as an assignment or grant to the End User Entity of any right, title or interest in or to any Asset, it being understood that Lessor reserves all rights relating thereto, except for the license hereunder to End User Entity of the right to use any Asset only for the Permitted Use.

      • Upon revocation of any license hereunder, End User Entity will be deemed to have assigned, transferred and conveyed to Lessors all rights, equities, goodwill, title or other interest in and to any Asset that may have been obtained by End User Entity or that may have vested in End User Entity in pursuance to any endeavors covered hereby. End User Entity shall execute, and cause its employees, agents and consultants to execute, any instruments requested by a Lessor to accomplish or confirm the foregoing.  Any such assignment, transfer or conveyance will be without additional consideration other than the mutual covenants and considerations of this agreement.
Remedy

End User Entity recognizes that Lessors may have no adequate remedy at law if End User Entity does not comply with its obligations under this agreement. Therefore, a grant of injunctive relief would be appropriate to restrain any breach, threatened breach, or otherwise to specifically enforce any obligations of End User Entity under this agreement.

Indemnification
  • End User Entity shall indemnify, defend and hold harmless Lessors and their affiliates and the officers, directors, employees, agents, successors and assigns of each against all losses, damages, penalties, judgments, liabilities and expenses, including attorney fees and other expenses of litigation, settlement or defense (collectively, the “Indemnifiable Losses”) arising out of or resulting from any claim, suit, proceeding or cause of action brought by a third party (collectively, the “Claims”) in connection with End User Entity’s use of the Portal or any Asset, breach or alleged breach of this agreement or violation of any law or regulation.

 

  • Lessors shall indemnify, defend and hold harmless End User Entity and its officers, directors, employees, agents, successors and assigns against all Indemnifiable Losses arising out of or resulting from any Claim based on an allegation that any Asset infringes or misappropriates the intellectual property of any third party. Notwithstanding the foregoing sentence, Lessors shall have no indemnity obligation for Claims arising from (1) modification of any Asset by or at the direction of End User Entity or its agents; or (2) use of any Asset not in compliance with this agreement.  

 

  • The party seeking indemnity shall notify the indemnifying party with reasonable promptness upon learning of any Claim for which defense, settlement or indemnification is sought, but the party’s failure to do so will have no effect except to the extent the indemnifying party is prejudiced thereby. The indemnified party shall allow the indemnifying party to control the defense and settlement of the Claim and shall reasonably cooperate with the defense; but the indemnifying party shall use counsel reasonably experienced in the subject matter at issue and not settle a claim without the consent of the indemnified party if such settlement would subject the indemnified party to liability or financial obligation not indemnified hereunder.
Disclaimer of Warranties

THE PORTAL AND ASSETS ARE PROVIDED “AS IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY OR TITLE AND ALL SUCH WARRANTIES ARE HEREBY SPECIFICALLY DISCLAIMED.

Limitation of Liability

IN NO EVENT WILL THE CUMULATIVE LIABILITY OF LESSORS OR THEIR AFFILIATES EXCEED $100, WHETHER ARISING UNDER WARRANTY/GUARANTEE, CONTRACT, NEGLIGENCE, STRICT LIABILITY, INDEMNIFICATION, DEFENSE OR ANY OTHER CAUSE OR COMBINATION OF CAUSES.  LESSORS AND THEIR AFFILIATES WILL NOT BE LIABLE TO END USER ENTITY FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, REVENUES OR OTHER ECONOMIC LOSSES, WHETHER ARISING UNDER WARRANTY/GUARANTEE, CONTRACT, NEGLIGENCE (INCLUDING NEGLIGENT MISREPRESENTATION), STRICT LIABILITY, INDEMNIFICATION, DEFENSE, OR ANY OTHER CAUSE OR COMBINATION OF CAUSES. THESE EXCLUSIONS APPLY EVEN IF A LESSOR HAS BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES, AND EVEN IF ANY REMEDY FAILS OF ITS INITIAL PURPOSE.

No Waiver

No waiver or satisfaction of a condition or nonperformance of an obligation under this agreement will be effective unless it is in writing and signed by the party granting the waiver.

Entire Agreement

This agreement constitutes the entire agreement between the parties with respect to the use of and access to the Portal and Assets and all prior oral or written agreements related to the subject matter hereof are hereby superseded.

Governing Law

The laws of the State of New York, without giving effect to its choice of law doctrine, govern the validity, interpretation and performance of this agreement as well as all adversarial proceedings arising out of this agreement, without giving effect to any laws, rules or provisions that would cause the application of the laws of any jurisdiction other than the State of New York.  Any disputes concerning this agreement will be brought in a state court located in Chenango County, New York or a federal court located in the Northern District of New York.

CONTACT US

If you have any questions or concerns regarding these Terms & Conditions, contact us at:

Phone

(800) 541-2315
Option 8

Address

Toyota Industries Commercial Finance, Inc.
ATTN: TICF Privacy
8951 Cypress Waters Blvd
Suite 300
Coppell, TX 75019